As professional service providers, we are comprehensively insured for all aspects of our work. You can view our insurance confirmation and various background information here: https://www.exali.de/siegel/AgileCoach-GmbH-Co-KG

Privacy policy
This privacy policy clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering. With regard to the terms used, such as “processing” or “controller”, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Types of data processed
With regard to visitors to this website: Website usage data (e.g., pages visited, access times).
Regarding our training participants: contact and billing data (e.g., business address, name, e-mail, telephone numbers).

Categories of data subjects
Visitors and users of the online offer (hereinafter we also refer to these data subjects collectively as “users”)
Training participants and, if applicable, the data of the company that books the training for the participants (hereinafter we also refer to these data subjects collectively as “training participants”).
Subscribers to the newsletter who have explicitly given their consent to the storage of data for the purpose of receiving the newsletter.
With regard to our newsletter subscribers: Name, e-mail address, usage data (e.g., clicks on links in e-mails).

Purpose of the processing
Provision of the online offer, its functions and content.
Reach measurement/marketing, security measures.
Provision of training services and the associated certification of participants.
Information about current news in the area of slicing work and agility.

Cookies and the right to object to direct advertising
“Cookies” are small files that are stored on users’ computers. Different information can be stored within the cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after their visit to an online service.

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

A general objection to the use of cookies used for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by deactivating them in the browser settings. Please note that you may then not be able to use all the functions of this website.

Rights of the data subjects
In accordance with the GDPR, you have the right to know what data we store about you, how we use this data, to correct or complete this data and to request the deletion or restriction of the use of the data. If, after reading this privacy policy, you still have questions in this regard, please contact the controller using the contact options listed above.

Right of revocation
You have the right to withdraw your consent in accordance with Art. 7 para. 3 GDPR with effect for the future

Right to object
You can object to the future processing of data concerning you in accordance with Art. 21 GDPR at any time. In particular, you may object to processing for direct marketing purposes.

Deletion of data
The data processed by us will be erased or its processing restricted in accordance with Art. 17 and 18 GDPR. If the data is not erased, its processing will be restricted. This applies, for example, to data that must be retained for commercial or tax law reasons.

According to legal requirements in Germany, data is stored in particular for 6 years in accordance with Section 257 (1) HGB (trading books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting vouchers, etc.) and for 10 years in accordance with Section 147 (1) AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.).

Google Analytics

Based on our interests (i.e. analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use Google Analytics, a web analysis service provided by Google LLC (“Google”). GDPR) Google Analytics, a web analysis service of Google LLC (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

However, since IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout

Hosting

The hosting services we use serve to provide the following services: Infrastructure services, computing capacity and database services, security services and technical maintenance services. We use these for the purpose of operating this online offering.

Our hosting provider thus processes inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of interests in the efficient and secure provision of this website in accordance with Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR (conclusion of contract). Art. 28 GDPR (conclusion of order processing contract).

Our hosting provider collects on the basis of our interests within the meaning of Art. 6 para. 1 lit. f. GDPR, our hosting provider collects data about every access to the server on which this service is located (server log files). The access data includes the URL accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL, IP address and the requesting provider.

This information is stored for security reasons (e.g. to investigate misuse or fraud) for a maximum of 7 days and then deleted. Data whose further storage is required for evidence purposes is excluded from deletion until final clarification.

In order to speed up the delivery of our pages to our users and to protect the servers of our hosting provider from DDOS attacks etc., we use the “Cloudflare” service of the provider Cloudflare, Inc, 101 Townsend St., San Francisco, CA 94107, Attention: Data Protection Officer. Their privacy policy: https://www.cloudflare.com/privacypolicy/.

Contacting us
When contacting us (e.g. by contact form, e-mail, telephone or via social media), the user’s details are processed to process the contact request and its handling in accordance with Art. 6 para. 1 lit. b) GDPR. In particular, we use “Zoho Desk”, from Zoho Corporation B. V., Beneluxlaan 4B, 3527 HT Utrecht, which has undertaken to comply with European data protection law, to process incoming emails. Click here for their privacy policy.

We delete the requests if they are no longer necessary. We review the necessity every two years; the statutory archiving obligations also apply.